Where can foreign patients get help if there is a problem?

Short answerIf a problem arises, the first step should always be to communicate directly with the clinic that provided your treatment.

  • Open communication often resolves misunderstandings or issues effectively.
  • If a satisfactory resolution cannot be reached, foreign patients have access to support resources in Korea.
  • These include the Korea Medical Dispute Mediation and Arbitration Agency for resolving disputes, and the Medical Korea support center of the Korea Health Industry Development Institute for general information.
  • Always try to resolve issues with your clinic first, as they are most familiar with your case.

General information only. Whether and how treatment suits you is decided after a dental exam.

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